Yes. However, features such as audio streaming, phone calls and voice assistant access require a Bluetooth connection to a compatible smartphone.

LUMYN is compatible with most Bluetooth-enabled smartphones, including Apple iPhone and Android devices.

Yes. LUMYN includes built-in microphones and speakers, allowing you to make and receive calls hands-free when connected to your smartphone.

Yes. LUMYN lets you stream audio directly from your smartphone, including music, podcasts, audiobooks and other media.

Yes. Once connected to your smartphone, you can access your device's voice assistant through the frame controls.

LUMYN uses open-ear audio technology designed to direct sound towards the wearer. At higher volumes, some audio may be audible to people nearby.

Yes. LUMYN Optical frames can be fitted with prescription lenses by any qualified optician or ordered with prescription lenses directly through our website. If ordering prescription lenses through our website, please provide a valid prescription dated within the last two years, along with your PD (Pupillary Distance) measurement.

Sun styles are supplied with lenses fitted as standard. Optical styles can be purchased as frames only or with prescription lenses where available. Additional fees apply for prescription lenses.

Connect the included USB-C charging cable to the charging port on the temple arm. A full charge takes approximately 1.5 to 2 hours depending on the model.

LUMYN frames provide up to 5 hours of audio playback on a full charge. Battery life may vary depending on volume levels and usage.

Hold the touch control (Optical and Sun) or button (Sport) for 3 seconds until you hear the pairing prompt. Select the glasses from your device's Bluetooth settings. Full pairing instructions can be found in the User Manual.

LUMYN can remember multiple paired devices, but can only be actively connected to one device at a time.

LUMYN frames offer IPX4 water resistance, meaning they can withstand rain, sweat and splashes. They are not designed for swimming or submersion in water.

No. LUMYN smart eyewear does not include cameras.

Each LUMYN order includes your smart eyewear, charging cable, protective pouch, lens cloth and quick start guide.

If you need to cancel your order, please contact us as soon as possible. As orders are processed quickly, we cannot guarantee that changes or cancellations can be made once an order has been placed.

If your order has already been processed or dispatched, you can return it for a refund in accordance with our Returns Policy.

We do not offer direct exchanges. If you'd like a different style, simply return your original order for a refund and place a new order.

Delivery times vary depending on your location and chosen shipping method. Estimated delivery times will be displayed at checkout and in your order confirmation email.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.

Yes. We ship to a range of international destinations. Available countries and shipping costs will be displayed at checkout.

Items can be returned within our stated returns period, provided they are returned in their original condition. Please refer to our Returns Policy for full details.

Original shipping charges are non-refundable unless the item is faulty or incorrectly supplied.

LUMYN smart eyewear is covered by a warranty against manufacturing defects. The warranty does not cover accidental damage, misuse, normal wear and tear or unauthorised modifications. Please refer to our Warranty Policy for full details.

Yes. Prescription lenses can be replaced by any qualified optician, subject to the frame remaining in suitable condition.

Please contact our support team with details of the issue. We'll help troubleshoot the problem and advise on the next steps.

If you have any questions about your order or product, please contact our customer support team via our Contact Us page.

Original shipping charges are non-refundable unless the item is faulty or incorrectly supplied.